Careers
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Join a team where expertise meets innovation, and every career is built on growth and impact
Our Mission
To empower businesses with compliance-driven, future-ready solutions while creating opportunities for professionals to learn, grow, and thrive in a collaborative environment.
Our Values
To be the most trusted advisory and outsourcing partner across industries — recognized not only for delivering excellence to clients but also for nurturing the next generation of leaders in finance, risk, and strategy.
Open positions
Job Openings
Technical Claims Assistant
Location: Kochi
Salary: ₹4,80,000 – ₹6,00,000 per year
Job Type: Full-time
Work Location: In person
Overview
To support the effective management of insurance claims by ensuring accurate
processing, consistent application of claims procedures, and adherence to
regulatory and internal standards, while contributing to service quality,
loss control, and operational efficiency.
Role Objective
To process and manage assigned claims, ensuring accuracy,
completeness, and compliance with established guidelines,
while delivering timely and fair outcomes and supporting
overall team performance.
Duties
- Manage day-to-day claims administration activities in accordance with company policies and procedures.
- Open, maintain, and update claim files with accurate documentation.
- Act as a point of contact for clients and brokers.
- Coordinate with internal departments for smooth claim processing.
- Support assessment and processing of claims within authority limits.
- Prepare professional correspondence to clients and stakeholders.
- Assist in preparation and verification of claim-related invoices.
Qualifications
- Bachelor’s Degree or equivalent
- 3+ years of insurance claims experience
- Knowledge of claims handling procedures
- Strong teamwork skills
Motor Underwriting Assistant
Location: Kochi, Kerala
Salary: ₹3,60,000 – ₹5,40,000 per year
Job Type: Full-time
Work Location: In person
Job Description
We are looking for a detail-oriented and motivated Insurance Operations
Associate to support UAE insurance processing and operational activities.
Experience
1–3 years in the general insurance industry
Key Responsibilities
- Support day-to-day insurance operations and processing activities
- Ensure accuracy in documentation and policy handling
- Coordinate with internal teams and stakeholders
- Maintain records and update systems accurately
- Follow compliance and operational guidelines
- Work efficiently on ERP systems and digital insurance platforms
Required Skills & Qualifications
- Proficiency in English (written and spoken)
- Basic understanding of insurance operations
- Strong attention to detail
- Familiarity with ERP systems and digital platforms
- Arabic reading ability is an added advantage
Preferred Qualifications
- Graduate degree in Business, Law, or Finance
- General Insurance Diploma is an added advantage
Analyst – Receivables & Credit Control
Salary: ₹3,00,000 – ₹5,50,000 per year
Job Type: Full-time
Work Location: In person
Job Description
We are looking for a detail-oriented Analyst – Receivables & Credit Control
to join our Finance team.
This role focuses on receivables analysis, collections tracking,
and delivering actionable insights to strengthen credit control
and cash flow management.
Key Responsibilities
- Manage receivable ageing analysis and collections follow-ups
- Ensure accurate receipt allocation and reconciliation
- Prepare MIS reports, forecasts, and management insights
- Identify risks and improve collection efficiency
- Support automation and process improvements
- Handle Motor Recoveries & Salvage ageing analysis
Requirements
- Master’s in Commerce / Finance (CA preferred)
- 1–3 years in receivables or credit control
- Strong Excel and analytical skills
- High attention to detail
- Strong stakeholder coordination skills
Medical Claims Assistant
Location: Kochi, Kerala
Salary: ₹6,00,000 – ₹7,80,000 per year
Job Type: Full-time
Work Location: In person
Overview
This role will handle routine claims tasks while enabling on-premise teams
to focus on strategic decision-making and complex case management.
The Medical Claims Assistant will manage end-to-end processing
of medical claims, including cost negotiation, system uploads,
and settlement preparation, while ensuring accuracy and financial efficiency.
Requirements
- Medical degree (MBBS preferred)
- 1–3 years of experience in the medical field
- Strong computer skills, especially in Excel
- Ability to manage claim costs and communicate effectively
Preferred Skills
- Experience in insurance or healthcare administration
- Familiarity with ICMS or similar claims management systems
Key Responsibilities
- Process and upload medical claims into ICMS
- Prepare claim settlements and ICMS reports
- Generate and submit TPA reports
- Negotiate treatment costs with healthcare providers
- Review and contest medical decisions
- Guide members toward cost-effective treatment options
- Support cost containment initiatives
- Ensure accurate reporting and system documentation
Customer Insights Lead
Specialization: Voice of Customer, Reporting, Analytics & Corrective Action Planning
Location: Kochi
Job Type: Full-time
Work Location: Hybrid
About the Role
We are looking for a strategic and data-driven Customer Insights Lead to build
and lead our Voice of Customer (VoC) framework across the organization.
This role is responsible for transforming customer feedback and operational data
into actionable insights that improve service delivery, strengthen customer
experience, and support business decision-making.
Key Responsibilities
Voice of Customer (VoC) & Feedback Management
- Design and govern the Voice of Customer framework.
- Consolidate customer feedback from surveys and digital channels.
- Ensure effective feedback closure through action tracking.
Reporting, Analytics & Insights
- Develop CX dashboards and reports for NPS, CSAT, CES and complaints.
- Conduct root cause and trend analysis.
- Translate data into executive-level insights and recommendations.
Corrective Action Planning & Governance
- Drive corrective and preventive action plans.
- Monitor improvement initiatives and validate effectiveness.
- Partner with stakeholders for insight-led improvements.
Stakeholder Engagement & Enablement
- Act as customer experience intelligence partner across teams.
- Support leadership with strategic insight packs.
- Promote a customer-centric culture.
Qualifications & Experience
- Bachelor’s degree in Business, Analytics, Statistics or related field
- 6–8 years of experience in CX analytics or customer insights
- Expertise in VoC platforms and reporting tools
- Strong stakeholder management and presentation skills
Preferred Skills
- Experience with NPS, CSAT and CES metrics
- Strong analytical and problem-solving ability
- Experience with Power BI, Tableau or similar tools
General Claims Assistant
Location: Kochi
Salary: ₹4,20,000 – ₹6,00,000 per year
Job Type: Full-time
Work Location: In person
Overview
Support insurance claims management through accurate processing,
claims administration, and compliance with operational standards.
Role Objective
Process and manage assigned claims while ensuring accuracy,
completeness, and timely service delivery.
Duties
- Manage day-to-day claims administration activities
- Maintain complete claim file documentation
- Coordinate with clients, brokers and departments
- Support claims assessment and processing
- Prepare professional correspondence
- Assist with claim invoices and documentation
Qualifications
- Bachelor’s Degree or equivalent
- 3+ years of insurance claims experience
- Knowledge of claims procedures
- Strong teamwork skills
Business Process Excellence Lead
Location: Kochi
Job Type: Full-time
Work Location: Hybrid
About the Role
We are seeking a governance-focused Business Process Excellence Lead
to oversee SOP governance, process documentation, and ISO alignment activities.
The role focuses on operational discipline, compliance readiness,
and continuous improvement initiatives.
Key Responsibilities
- Maintain SOP governance and documentation standards
- Coordinate SOP reviews and approvals
- Support process mapping and updates
- Ensure ISO and compliance alignment
- Support audit readiness and corrective actions
- Track compliance actions and process improvements
- Coordinate with stakeholders across departments
Qualifications & Skills
- Bachelor’s degree in Business Administration or related field
- 5–7 years in process documentation or compliance
- Knowledge of SOP governance and ISO standards
- Strong organizational and documentation skills
Medical Underwriting Assistant
Location: Kochi
Job Type: Full-time
Work Location: In person
Role Overview
Support operational activities related to medical insurance policies,
policy updates, invoicing, and regulatory uploads.
Key Responsibilities
- Process policy additions and updates
- Upload regulatory files and manage invoicing
- Support Shafafiya and Damco integrations
- Ensure accurate member enrollment
- Handle administrative and operational tasks
- Maintain operational compliance standards
Required Qualifications & Skills
- Graduate degree in Business or Healthcare Administration
- Proficiency with digital platforms and portals
- Strong attention to detail
- Basic understanding of insurance operations
Cyber Security Officer
Location: Kochi
Job Type: Full-time
Work Location: In person
Role Overview
Lead enterprise cybersecurity, information security,
risk management, and resilience initiatives.
Key Responsibilities
- Develop enterprise security strategy
- Lead cybersecurity and fraud prevention programs
- Protect customer and financial data
- Manage threat intelligence and vulnerability management
- Ensure cloud and application security
- Coordinate audits and compliance activities
- Lead disaster recovery and crisis management
- Advise leadership on security posture
Required Skills & Experience
- 7–10 years in cybersecurity or risk management
- Strong knowledge of cloud and application security
- Experience handling security incidents
- Strong leadership and analytical skills
Education
- Bachelor’s degree in Computer Science, IT or Cybersecurity
Preferred Certifications
- CISSP / CISM / CISA / CRISC
- ISO 27001 Lead Implementer or Auditor
Procurement Officer
Location: Kochi
Job Type: Full-time
Work Location: In person
Role Objective
Support end-to-end procurement operations including vendor onboarding,
RFQs/RFPs, documentation management, and compliance activities.
Key Responsibilities
- Manage purchase requisitions and approvals
- Maintain procurement trackers
- Prepare RFQ/RFP documents
- Coordinate vendor onboarding and evaluations
- Manage contract routing and PO tracking
- Ensure audit-ready procurement documentation
- Support vendor performance evaluation
Required Qualifications
- Bachelor’s degree in Business, Supply Chain or Finance
- 3+ years of procurement or sourcing experience
- Strong Excel and Microsoft Office skills
- ERP experience preferred
Skills & Competencies
- Attention to detail and documentation accuracy
- Strong communication and coordination skills
- Understanding of procurement governance
- Integrity and confidentiality mindset
